Archive for the ‘Blog’ Category

Child Benefit and Self Assessment

Under new rules since 7th January 2013 if you are receiving Child benefit and either you or your partner earn more than £50K, you will have to complete a self assessment tax return and will have to pay back some of the Child Benefit. Child Benefit is clawed back at 1% for every £100 of excess income, so that when

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HMRC Penalties

Personal Tax Self Assessment Tax Returns have to be submitted no later than 31st January after the tax year e.g. 2011/12 Tax Returns are due no later than 31st January 2013. People who take their time getting round to submitting their self assessment Tax Returns got a big shock this year. Their 2010/11 Tax Return was due to be submitted

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Difficulty in getting through to HMRC – Self Assessment or PAYE

HMRC have an appalling record of telephone service. In the tax year 2010/11 48 people out of 100 could not get through to them when they tried!. Callers can face a wait of over 30 mins which on 0845 telephone numbers will not be cheap. Some people have dispensed with landlines and just have mobiles. This makes it very expensive

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HMRC’s customer service continues to be appalling

HMRC’s customer service continues to be appalling. It was recently announced that it had improved its telephone service and increased its call answering from 1 in 2 calls to 3 in 4 calls. Any large company that failed to answer 25% of its customers calls let alone 50% would be severely critised in the media. There are some departments of

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